Booking Terms
Here you'll find the terms that apply when you book accommodation at Ridderstierna Gård. If you have any questions, please get in touch before booking.
Booking and confirmation
A booking request is not a confirmed booking. Once we've received your request, we'll get back to you as soon as we can, usually within 1–2 business days, with a confirmation or a suggestion for alternative dates if what you requested is unavailable.
The booking is only confirmed once you've received written confirmation from us.
Payment
We send an invoice once your booking is confirmed. The invoice must be paid by the due date stated on it, normally 30 days net, or by arrival at the latest for bookings made close to the stay — see the invoice for the exact date in your case.
If the invoice isn't paid on time, we reserve the right to cancel the booking and release the period to other guests.
Cancellation and rebooking
Cancellations must be made in writing by email or by phone to us.
– More than 14 days before arrival: no charge.
– 7–14 days before arrival: 50% of the booking value.
– Less than 7 days before arrival, or no-show: full charge.
Rebooking to a different date is possible subject to availability and is free of charge if made more than 14 days before the original arrival date.
Check-in and check-out
Check-in is from 3:00 PM on the day of arrival. Check-out is by 11:00 AM at the latest on the day of departure, so we have time to clean before the next guest.
If you'd like to check in earlier or check out later, just ask — we'll accommodate it when occupancy allows.
During your stay
Smoking is not permitted indoors in any of the accommodations.
Pets are welcome by prior agreement — please get in touch before booking if you'd like to bring a pet.
We ask all guests to be considerate of the farm, the animals and any other guests, including keeping noise down after 10:00 PM.
The maximum number of guests per accommodation is stated on that accommodation's page and may not be exceeded without agreement.
Cleaning and deposit
Final cleaning is included in the price — you don't need to clean before departure, but we ask you to wash up, take out the trash, and leave the accommodation in the condition you found it.
A deposit of SEK 1,500 is taken at the time of booking and refunded within a week of departure, provided nothing has been damaged or required extra cleaning beyond the ordinary.
Liability and damages
As a guest, you are responsible for any damage to the accommodation or its contents during your stay, beyond normal wear and tear. Damage will be invoiced after the stay or deducted from the deposit.
Being on the farm, including contact with the animals, is at your own risk. The farm is not liable for damage to or loss of guests' personal belongings.
Force majeure
Should the accommodation, due to circumstances beyond our control (e.g. fire, water damage or other accident), not be available as planned, we will notify you as soon as possible and refund any amount already paid to the extent the accommodation could not be provided.
Questions?
Get in touch with us if anything is unclear before you book — you'll find contact details at the bottom of the page.